These are notes to myself. If you discover them and find them useful I would love to hear from you. Most of these are related to travel I did, books I read, or tech notes for Matomo and the LAMP stack.
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What I Learned From - Ejieme Eromosele
booksWomen in Customer Service Ep. 74: Tips on Preventing Burnout in Tech #
Guest: Ejieme Eromosele
Ask for Things #
Create your own table. #
She created successinblack.co
Speak Up #
Workplace will only reflexively value loud, extravert, decisive.
Customer Success amplifies other departments but you have to teach that to the managers.
Interviewing #
Evan: I've always wanted to get paid for interviewing. Like Brian Lehrer. Customer Success is that.